JAPANESE
SKI & SNOWBORD
RENTAL SHOP
Woody

FAQ

How can I cancel my reservation?

Please call or email us. No fee.

What should I do If my items are broken on a ski course?

We are happy to fix it on the spot. However, If you are close to our store you would better to come visit us. We’ll instruct you when you contact us.

What should I do If I pick wrong size?

You can change your size anytime until you find your size. Of course it’s free!

I don’t have anything to ski or snowboard…

That’s ok! At Woody, we have everything for you.

Do I need to bring my ID?

Yes. Please bring your valid passport or driver license.

Can I change size after I made my reservation?

Yes you can!
You can try boots, ski etc to find your right size at Woody. You can also change during your use.

How can I make my reservation?

We take all reservations by call or email.

Do you extra charge if I break items I rent?

No!

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